Recent Posts

The dirt behind mold.

9/6/2017 (Permalink)

Mold Remediation The dirt behind mold. It only takes 48 hours for mold spores to begin to spread.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (304)755-9510

Teaching your children to handle the unexpected

9/1/2017 (Permalink)

Handling the Unexpected

It's that time of the year again.  Our children are returning to school and we continue our daily life of work.  Sometimes things happen and our children are left to fend for themselves for part of the day and sometimes the entire day.  This can come with some hesitation as we allow our children to grow up and fend for themselves.  Rest assure the more that you prepare them for this phenomenon the better off you both will be. Latchkey-kids.com  gives a handy list of suggested things to do to prepare everyone for when this may happen...

Handling the Unexpected

You can feel more confident about your absence if your child learns some basic skills that might come in handy during an emergency. Organizations such as the American Red Cross offer courses in first aid and cardiopulmonary resuscitation (CPR) in local places like schools, hospitals, and community centers.

Before being left home alone home alone, your child should be able to complete certain tasks and safety precautions, such as:

  • knowing when and how to call 911 and what address information to give the dispatcher
  • knowing how to work the home security system, if you have one, and what to do if the alarm is accidentally set off
  • locking and unlocking doors
  • working the phone/cell phone (in some areas, you have to dial 1 or the area code to dial out)
  • turning lights off and on
  • operating the microwave

Knowing what to do if:

  • there's a small fire in the kitchen
  • the smoke alarm goes off
  • there's a tornado or other severe weather
  • a stranger comes to the door
  • someone calls for a parent who isn't home
  • there's a power outage

Regularly discuss some emergency scenarios — ask what your child would do if, for example, he or she smelled smoke, a stranger knocked at the door, or someone called for you while you're gone.

http://www.latchkey-kids.com/latchkey-kids-age-limits.htm

Saving Lives One Home At A Time.

8/24/2017 (Permalink)

Saving Lives One Home at a Time

This fall, Red Cross volunteers and our partners will install 100,000 free smoke alarms in high risk neighborhoods nationwide. Sound the Alarm installation and fire safety events will take place in more than 100 communities across the country, providing a lifesaving service in our quest to reduce death and injury from home fires.

Every day, seven people die in home fires. Most, in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. That’s why the Red Cross rallied an army of volunteers and launched our Home Fire Campaign in 2014. Since then, they've accomplished so much.

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25% by 2020.

If you or your companies are looking for a cause that you can be involved in and know that directly saves lives, I would suggest this one. Join us as we "Sound The Alarm" with the American Red Cross.

Why clean air ducts?

8/17/2017 (Permalink)

Cleaning Why clean air ducts? Before and After Duct Cleaning

Why Clean Air Ducts?

Answer: Because they get dirty!

In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

  • pets
  • occupants with allergies or asthma
  • cigarette or cigar smoke
  • water contamination or damage to the home or HVAC system
  • home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Top Benefits of HVAC Cleaning

NADCA’s rule of thumb for consumers is that “if your air ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Below are some other reasons homeowners choose to have their air ducts cleaned.

Indoor Air Quality

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. Your heating and cooling system are the lungs of your home. The system takes air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Energy Savings

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system can still get dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

https://nadca.com/homeowners/why-clean-air-ducts

SERVPRO of North Kanawha Valley  Professionals routinely inspects the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind for the health of your system.

Duct Cleaning Starting at $399.99 for up to a 3-bedroom home with one HVAC unit.

Each additional bedroom and each additional HVAC unit are $99.99.  For commercial property please contact our office.

For more information on HVAC and air duct cleaning, call us today,(304)755-9510

Emergency Preparedness In Charleston, WV

6/22/2017 (Permalink)

Building Services Emergency Preparedness In Charleston, WV Frogs in Charleston, WV

Procrastination is a huge issue these days.

The world we live in is full of so many distractions that keep us from doing what we know needs to be done. Social media as well as other forms of entertainment steal much of our time. We are constantly putting things off that need our attention.

We have all heard the famous Philip Stanhope quote; “Never put off till tomorrow what you can do today”, but most of us LIVE by Mark Twain’s quote: “Never put off till tomorrow what you can do the day after tomorrow”.

Preparing for an emergency is one thing we never want to put off.

Do you check your smoke alarms regularly to make sure they are working properly? Do you know important phone numbers without counting on your smart phone? How about an emergency plan; do you have one in place? 

SERVPRO of North Kanawha Valley can help you get prepared NOW!

Our Emergency Ready Plan (ERP) can keep you prepared in the event of an emergency. You will have all the important information you need all in one convenient place. Things like phone numbers, locations of shut-offs for utilities, hazardous material list and locations and so much more.

The ERP is available as an App, desktop version and even can be printed and kept in a secure location off site to be accessed when electronics are not working properly. https://ready.SERVPRO.com/

The best thing about our ERP is that we create it at absolutely no charge to you.

As our Dads would say back in the day; “So, what are you waiting for, Christmas?”

Call 304-755-9510 to schedule your Emergency Ready Plan today.

If you struggle with procrastination, then check out Andy Molinsky’s article on LinkedIn; 5 Simple Tips That Can Help even the worst Procrastinator. https://www.linkedin.com/pulse/5-simple-tips-can-help-even-worst-procrastinators-andy-molinsky

Summer Grilling Safety Tips for Charleston, WV

5/8/2017 (Permalink)

Grill Safety to consider when breaking out your inner backyard culinary skills.

 

June and July are peak months for summer grilling fires.  The Memorial Day weekend is approaching quickly, it’s time to dust off the grills and let the inner backyard culinary skills to work.  As exciting as it is to break out the grill for the official start of the summer season right, we have to always consider the safety that needs to be taken when preparing to light up the grill.

NFPA (National Fire Protection Agency) says that the U.S. fire department responded to an average of 8,900 home fire that involved the use of grills, hibachis, or barbecues per year.  These 8,900 fires caused annual averages of 10 civilian deaths, 160 injuries, and $118 million in direct property damage. Almost all the losses resulted from structure fires. The leading causes of grill fires were a failure to properly cleaning of the grill, placement of the grill because it was placed to close to a structure, and leaving the grill unattended. Five out of six (83%) of grills involved in home fires were fueled by gas while 13% used other sources of fuel.

 

Precautions to take while grilling

Propane:

  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.

NOTE: A light soap and water solution applied to the hose is a great way to check for leaks. You can often smell a propane leak, but propane will also release bubbles when the soap and water solution is applied. If you detect a leak, turn the gas tank and grill off. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.

  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Charcoal grill safety tips to consider:

 

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Resolve to be "READY" in 2017

12/14/2016 (Permalink)

     With New Year’s Eve rapidly approaching, now is the perfect time to think of resolutions. While resolutions typically involve committing to personal changes and reaching goals, the single most important resolution that both business and homeowners can make for 2017 is to “Resolve to be Ready.”

     Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely property owners can put the pieces of their lives back together.  Emergency readiness plans are the foundation for effective and timely emergency response.

     We would like to encourage all property owners, commercial or residential, to take advantage of the no-cost emergency planning tools available from FEMA, as well as SERVPRO’s Emergency READY Profile and READY Plan Mobile App.

 

       For homeowners:

  • FEMA resources include guidelines for creating a Family Emergency Plan and Emergency Supply List, with additional tips for pet owners, seniors, people with disabilities, and even commuters.
  • SERVPRO of North Kanawha Valley offers their free SERVPRO READY Plan App, which stores critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if disaster strikes.

       For business owners:

  • FEMA offers materials on topics ranging from creating a Business Continuity Plan to an Insurance Discussion Coverage Form in addition to guidelines for creating an Emergency Response Plan.
  • SERVPRO of North Kanawha Valley offers a no-cost facility assessment and assistance in creating a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can be stored in the READY app.

      The time to gather and store information like emergency contact numbers; insurance contacts; and location of shut-offs, fire suppression system controls, and such is before an emergency strikes, not during an emergency.  Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.

      SERVPRO of North Kanawha Valley specializes in disaster restoration, cleanup repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Teays Valley the SERVPRO mobile app and the SERVPRO Emergency READY Program, please contact your local SERVPRO Restoration Consultants (Tim McDaniel @ 304-542-9257 / t.mcdaniel@SERVPRO9835.com or contact Jon Miller @ 304-610-8031 / j.miller@SERVPRO9835.com   ).

Holy Smoke! Charleston, WV

11/17/2016 (Permalink)

Fire Damage Holy Smoke! Charleston, WV Cooking fires are on the rise during the holidays

The holidays are approaching and many families are finalizing plans for elaborate meals, get-togethers with friends, and decorating with festive lights. Amidst all this planning, SERVPRO of North Kanawha Valley reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics1 show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

We at SERVPRO encourage all Charleston area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like5 and what to do when they hear one.
  3. Ensure that all household members know two ways to escape6 from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit http://www.SERVPROnorthkanawhavalley.com/ .For more information on SERVPRO of North Kanawha Valley please contact us at 304-755-9510, or email us at office@SERVPRO9835.com

1 http://www.nfpa.org/public-education/by-topic/top-causes-of-fire/

2 http://www.redcross.org/donations/companies-and-foundations/giving-opportunities/SERVPRO

3 http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

4 http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/fire-safety-equipment#Smoke-Alarms

5 https://youtu.be/YH5YNkzl1dI

6http://www.redcross.org/images/MEDIA_CustomProductCatalog/m38640160_Home_Fire_Escape_Plan.pdf

More to us behind the scenes.

10/6/2016 (Permalink)

You may know us as the Fire and Water Cleanup and Restoration Company. But did you know that there are over 20 services that we can provide. The team at SERVPRO® of Teays Valley is ready to help you at a moment’s notice 24/7/365.  A few of the other services that we provide include…

 

  • Mold Mitigation
  • Document Restoration
  • Duct Cleaning
  • Deodorization                  
  • Reconstruction
  • Vandalism Cleanup
  • Forensic Remediation
  • Storm Response

 

Our team here at SERVPRO® of Teays Valley can help you with whatever disaster that you may have. We have been in the Kanawha Valley and surrounding areas for over 25 years, locally owned and operated, and ready to serve you.

Whether you are a homeowner, business owner, property manager, or first responder we are here for you. There is no disaster that is too large or too small that we can't handle. From our trained and uniformed crews to our professional restoration consultants, and our SERVPRO® Ready App that is in the palm of your hand, the cleanup team at SERVPRO® of Teays Valley is here to help make your disaster, “Like it never even happened." For more information on how we can help you be prepared or for a consultation please call us at 304-755-9510.

The importance of renters Insurance for our Charleston, WV customers.

9/19/2016 (Permalink)

Community The importance of renters Insurance for our Charleston, WV customers. If there is a disaster that occurs at rented home, or apartment your contents are usually not covered unless you have a rental Insurance policy

In a World of economic unrest, it is not unusual for people to try to find ways to cut the cost of their monthly budget. It is also common for human beings to believe that nothing bad will happen to them and that disasters only happen to other people.This is a dangerous train of thought because we know from countless examples that disasters happen unexpectedly and can happen to anyone.

SERVPRO sees the results of this kind of thinking way too many times when it comes to rental property.

Some renters have the idea that nothing bad is going to happen, their stuff is not worth insuring, and hey, if a catastrophe does happen to come about, the landlord will take care of it.

Those ideas couldn’t be farther from the truth.

We at SERVPRO of North Kanawha Valley has been called by property managers all over the Charleston area to countless apartment fires, or water damages in rental properties only to have to tell the renter that their contents are not covered and they will either have to try to clean them themselves, or hire us to clean and restore them. When the renter realizes that a payment of as little as $15.00 a month for a renters insurance policy could have saved them thousands of dollars, it is not a pretty sight to see.

Please take a moment to check these common myths about renters insurance, so you can make an intelligent choice when it comes to protecting your valuables:

http://money.usnews.com/money/personal-finance/articles/2013/09/12/4-common-myths-about-renters-insurance